iSocket values your privacy. We make every reasonable effort to protect and respect your personal and sensitive information.
When you request information through our website and/or become a customer and sign up for an account, we may ask you for, and retain, the following information:
- email address
- address and phone number
- financial information, such as credit card or bank account numbers
- correspondence through our sites (either to other clients or to us)
We also may collect other information from your interaction with our sites, services, content and advertising, including computer and connection information, statistics on page views, traffic to/from the sites, ad data, IP address and standard web log information, such as your browser type, operating system and the pages you accessed on our website.
In addition, there are times when the iSocket team needs to verify your identity. We may ask you to provide additional information we can use to verify your identity, address, organization, billing and/or invoicing information.
We may also obtain information about you from third parties such as credit bureaus and identity verification services.
A cookie is a small data file that we transfer to your computer's hard disk for record-keeping purposes. When you access iSocket.com, we, or third party companies we use to better understand how our website is used, may send one or more cookies to your computer that uniquely identifies your browser. We use these cookies sent to browser to recognize you and if you visit multiple pages on our site during the same session so we don't need to keep asking you for your password on every page. Once you log out or close your browser, this cookie will expire and will no longer interact with iSocket.com.
We may also use longer-lasting cookies to display your e-mail address on our sign-in form, so that you don't need to retype the e-mail address each time you log in to your account. Cookies are optional and most browsers allow you to block cookies from certain sites. However, by blocking cookies from iSocket.com, certain features and functions will not be able to be used.
Use of Information
Our primary purpose in collecting personal information is to provide you with a safe, smooth, efficient, and customized experience. We may use your personal information to:
- process transactions and send notices about your transactions
- resolve disputes, collect fees, and troubleshoot problems
- prevent potentially prohibited or illegal activities
- customize, measure, and improve our services and the content and layout of our website
- send you targeted marketing, service update notices, and promotional offers based on your communication preferences
- verify accuracy with third parties
To provide you our services, we may need to share some of your personal information with the entity that you are involved in a transaction with. If necessary to facilitate the transaction, we may share your contact information, number of transactions you have completed, and certain other information you have provided.
- Disclosure of Personal Information
Vendors and other Service Providers: We may use third party service providers for network, security, email, and hosting services. Suppliers and service providers are required by contract to keep confidential the information received on our behalf, and may not use it for any purpose other than to carry out the services they are performing for us.
Disclosure Required By Law: Under certain circumstances personal information may be subject to disclosure pursuant to judicial or other government subpoenas, warrants, or orders. Also when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request or to any other third party with your prior consent to do so. If we are ever legally compelled to disclose your personal information to a third party, we will notify you with the contact information we have unless doing so would violate the law or a court order.
- Disclosure of Non-personal information
We may share with third parties or service providers non-personally identifiable information about your use of our website, which could include demographics, interests, and other online habits.
We do not knowingly collect personal information about children. Our systems are not designed for use by children under the age of 13. If we learn we have collected or obtained personal information of someone under 13, we will delete that information from our database. If you believe that this has occurred, please contact us at support@iSocket.com and put Privacy in the subject line.
We take the security of our data and customer information seriously. We always take what we believe are reasonable precautions to protect against unauthorized access to our systems and to prevent data from being disclosed to unauthorized parties. We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once we receive it. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee absolute security.
Access to your information
If you have an account, you can review your personal information logging in. If you'd like us to update, correct, or delete any information that you have provided to us on this website, please send your request to us at support@iSocket and we will process your request within a reasonable period of time after receipt.
Changes to this Policy
If you have questions or concerns regarding this policy, you can contact us by email at support@iSocket, or by writing to us at iSocket c/o Privacy, 2 Shaw Alley, 2nd Floor, San Francisco, CA 94105.